How to Deal With Parents Who Are Angry, Troubled, Afraid, or Just Plain Crazy

By (author)  Elaine K. McEwan-Adkins

How do you deal with high-maintenance parents who never seem happy with the job you are doing?

Every educator will find invaluable strategies for handling angry and unresponsive parents and the critical issues that cause misunderstandings. Following McEwan’s seven steps of effective problem-solving will help with quick solutions while creating a nurturing, healthy school environment. And, in today’s schools, developing a supportive parent-community relationship is essential to everyone’s success.