Administrative Assistant’s and Secretary’s Handbook

No day is the same. No hour is the same. Not even the boss’s moods are ever the same! The expectations and duties of the modern-day administrative assistant are higher and more stressful than ever before. From managing the phones, coordinating meetings, and preparing presentations to planning events, crafting clear business communications, and deciphering legal documents, administrative assistants need to be everything to everyone, all the time–and all with a smile! They spend all day helping others. Who is going to help them?   Long the gold standard for office professionals seeking to improve their performance and enhance their value to employers.